Feedback

Suggestions and complaints

Tell us what went wrong with a product or what you would like us to do better. Every message reaches our quality team and gets an answer. If it is a complaint, please keep the packaging and the product until we contact you.

How we handle feedback

What happens after you send it

  1. LoggingYour message goes to the quality team with everything you filled in: batch, product, store.
  2. CheckingWe trace the batch back through production and check whether other reports exist for the same product.
  3. AnswerWe contact you by e-mail or phone with what we found and the solution we propose.

For commercial, distribution or career enquiries please use the Contact page.

What would you like to tell us? *

The creators of taste. A Romanian FMCG company, built on tradition and developed for growth.

Contact